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For the benefit of our customers, you will be pleased to know that we have introduced free phone telephone numbers.Please find further details of these numbers below.

We will put a temporary block on your SIM to prevent a 3rd party from running up a bill.If this is the case, and you wish to make a complaint, we will do our best to try and resolve the issue.By clicking on the link below, you will access is a simple guide to what you should do if you wish to make a complaint and also what we will do, together with other useful information.We'll also put a bar on your handset so as your phone will not be able to make outgoing calls on an Irish network.If you're availing of insurance please make sure to report the incident to your local Garda station who will issue you with a crime reference number.They’re available over the phone for existing customers.

Give us a call on 202 from an O2 mobile, or 0344 8090202 from a landline which is charged at the standard UK rate.

Replace your phone If you’re counting your pennies but need a replacement, you could get one of our Perfectly fine phones.

They’re second-hand and have been a bit more loved, but are still working well.

If you're deaf or hard of hearing, use our textphone service on 18001 101 or chat to us live through our web chat service.

Register to use the non-emergency police enhanced access line (PEAL), which is designed to help people who have difficulties with telephone communication.

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